August 15, 2014

Total Customer Satisfaction

Dear Roger,

As you will recall, we first called on your firm to start our boiler, after moving into our new house in February… The service and professionalism of your engineers impressed us both, so when it came to choose a contractor to replace our dilapidated hot water and central heating systems, we didn’t hesitate to call your number…

You gave us some very good advice in specifying our new system, and your team was a model of expertise, professionalism and good humour in the face of adversity. I will not hesitate to recommend RS Heating & Building Co. … You clearly aim for total customer satisfaction, and in this customer you certainly have it…

David Ryder,
Sheffield S7.

Testimonials

Thanks Roger for all your guidance and advice in ‘our time of need’. Also a big thank you to Joe, both Lee’s, and Simon for the very professional job carried out fitting the new boiler and radiators after our elderly boiler finally died on us. They worked efficiently, with precision, good humour and minimal disruption, running down our stocks of chocolate biscuits and fresh coffee in the process!

I am confident that the next time we will see you in relation to the central heating system will be… Read more

To Roger and team

Thank you so much for making my miserable xmas without heating or hot water bearable – you really pulled out all the stops to help and sort this and did a fantastic job as ever – customer care and attention the best ever and I’ve now got a lovely warm house again – just in time for the winter snows

Thanks so much

Professor Vanessa Toulmin
Director of City & Culture
Advisory Board Member of Circus 250
Celebrating the 250th anniversary of the birth of Circus (1768-2018) … Read more

Excellent workmanship at fair prices. We had a number of household repairs and alterations involving plumbing, carpentry, brickwork and plastering. All jobs were carried out to our satisfaction and our property was left clean and tidy on completion. We would happily recommend RSHB to our friends.

Stewart & Lyn Kemp

Hi Roger

I just want to say thank you so much for your prompt and excellent service last week. I was at my wits end with the old boiler and when you came to advise us at 4 pm Tuesday, I had no idea that by 4pm Wednesday I would have heat and hot water and a brand new efficient boiler which I feel I can trust! A very quick professional service! Delighted.

Sue Matthew.

Dear Roger,

Thank-you for the warmth! We were really impressed with the care and attention paid to the new & older pipework. Please pass on our delight and ‘Thanks’ to the guys who fitted our new radiators for the neat and tidy installation.

Michelle Dickens,
Sheffield S7